We are lucky to be 95% of our recommendations.
Here are some testimonials from our customers:
I recommend 100%, excellent service from start to finish. After an initial briefing to define the scope of my research, it was Elise who accompanied me throughout the process: sending announcements, reporting on visits via photos/videos, always with an expert eye to share the good as the least good of each property, negotiation of the terms of the contract… until the signing of the lease. All without me having to travel. Even after a few twists and turns due to complicated landlords or unscrupulous agencies, Elise remained perseverant and optimistic until we finally found a property that ticked all the boxes! Thanks to her and French Touch for their help. Augustin
I am delighted with the service provided by French Touch throughout my search for accommodation in London. Alex’s support and wise advice were invaluable throughout this process, which can be tedious. I recommend this service without the slightest reservation, and I warmly thank the French Touch team for their help. Clementine
We had a great experience with French Touch. Moving from Paris to London with two young kids, they helped refine our search criteria, facilitated the visits, and were patient with our specific requests. A special thank to Sophie who took us through (sunny!) London and shared precious advice. Additionally, they provided great assistance in navigating through all the administrative tasks related to moving to a new country. Overall, we highly recommend their services for anyone planning a relocation. Clement & Chloe
Thanks to the team and to Sophie in particular. In a few days, Sophie found us a charming apartment for our student daughters in a super nice neighborhood. Bravo for your super efficent and friendly support. Sophie C-L
A big thank you to the entire team for supporting this London adventure which is just beginning. Thanks to Elise for her help, listening and good humor. Fanny S
We were once again lucky enough to be supported by French Touch Properties for our new accomodation, this time in Solihull. Rachel was extremely helpful in finding accomodation, visits and initial practical instructions on site (schools, transport…). Ségolène was incredibly efficient in setting up the rental. Hats off to both of you ! Guillaume B
We were very well supported by Isaline for our rental project in London. She was able to understand our expectations when I was not there. Can’t wait to meet you Isaline and have a drink in our new home! Thank you for everything. Cécile L
I’m delighted with the service provided by French Touch Properties and in particular Roxane. She was a great help to me in my apartment search. She fully understood my search criteria and worked hard to find options that matched my needs. In the end, she helped me find the perfect apartment. She was very professional and friendly throughout the process. I’m extremely grateful for her help and highly recommend her to anyone looking to come and settle in London. Isabelle
Ségolène and her team (Mathilde) helped us find the perfect apartment in London in a complicated rental market :) We highly recommend French Touch Properties! Géraldine & Thomas
French Touch was perfect! They match greatly client’s criteria and help to find for you in a very short time a selection of homes among which is your dream home. I am very happy with their short list choice and I got my property in just 1 work day of viewing. Great and grazie ! Mille fois merci. Mariella
I was struggling to find a new flat in London and Elise from French Touch Properties helped me to find the perfect place. I recommend strongly this company, all the people working here are passionate and really helpful.
Jeremy
Great service offered through Sophie Cooke from French Touch Properties through my employer. Professional, convenient, friendly. Top-notch. Jan Pay
A serious and very efficient team, we were able to quickly find an apartment that met our criteria. Thank you Ségolène and the team! Joséphine David-Basquin
”Varied selection of flats with always a touch of charm. ‘‘ Fromageot – Calyon
”Thanks a lot to French Properties and Laurène In Particular for making the usually nightmarish “flat hunting in one week” an enjoyable experience! We found a wonderful home within a very short timeframe and felt very well cared for. Would highly recommend them!” Nathalia B. – Lombard Odier
” Upon my permanent installation in London, I contacted Segolene from French Touch Properties, which was recommended to me by a number of my colleagues, with the aim of finding a house to rent. After asking me the specifics of the desired house, she organized a morning of visits. In one morning, Saturday morning in this case, 6 or 7 apartments were visited and a first short list was identified. The next day, the choice was already made. This shows the effectiveness of Ségolène who, in record time and taking into account the constraints of daily work, has responded to my needs. Her negotiating skills have even reduced somewhat the rent. I am sincerely thankful for their help and kindness.” Bircharef – CFO Medicapitalbank
” Professional, fast and efficient. ” Girardie – HSBC
”French Touch Properties offers bespoke services with a high professionalism and an excellent level of service. FTP teams quickly identify the need and perfectly target searches, which saves valuable time. Finally, it should be noted that FTP teams have a good knowledge of the market and the city of London.” Calyon
” Thanks to Ségolène’s excellent knowledge of the London property market and her numerous connections with the best agents, we found our ideal home in less than a week! She then looked after all administrative aspects. What could have been a rather stressful process actually went very smoothly thanks to her professionalism.” Dalibot – Credit Suisse
” We found our property through French Touch Properties in July. We are absolutely delighted with the service offered by French Touch Properties: they listen and identify your needs and advise you in your choices. They do not hesitate to accompany you in all subsequent steps whether of an administrative or any other order. We highly recommend French Touch Properties to all the French who wish to settle in London ” Emmanuel – BNP Paribas
” We have used French Touch Properties for all our moves in London, as we blindly trust Segolene’s complete understanding of not only the property market but also of our requirements. We strongly recommend the company’s services, for sales and lettings. Obtaining fast, reliable and efficient service is becoming increasingly rare and French Touch Properties certainly leads the market for private property searches. ” Pignat
” Fast, efficient and bespoke, French Touch’s services has allowed us to find our apartment in Fulham in just one day. We had a clear idea of what we wanted, without being tied to a particular area because we did not know London well on arrival.” Gabriel and Alix
First of all, thank you so much for all your help, support and hand-on on this file and negotiation. Although the market was so difficult, French Touch has shown us, once again, the guidance, support and know-how required in our property search. We’ll spread the good words when we hear that people are looking for a location…
It finally feels like the dark clouded sky is opening up to some nice blue zone out there, not far, a signature apart.
Please also thank Sophie for her hard, persistent and good work with the various Agents of Brook Green.
Thanks again to both of you as you made it happen, and to be honest, we had some doubt at some point in time that we will ever be able to find a house in today’s market conditions!!
Best and Kind Regards ” Nicolas
” Dear Brigitte,
We wanted, my husband and I, to sincerely thank you for all you have done for us over the past weeks, we now have a roof over heads as of next weekend, and we really appreciate it!
We wanted especially to emphasize your professionalism, your tenacity, your responsiveness and the quality of your communication in both emails exchanged with us before the visits, and through a complete summary of the properties visited.
Your expertise, your patience and your advice erased our difficulties in finding a 3-bedroom apartment in an exclusive area within the budget and which accepted our dog. So thank you a thousand times.
Therefore a big thank you, I take this opportunity to also thank strongly Eleanor who understood very well my expectations, shoed me quality goods and has worked hard to show me and make me discover different parts of London. Thanks to you Eleanor , I was able to better understand what we wanted and where we wanted to live. Your expertise, dynamism and very good advice were highly appreciated.
Finally, thank you Ségolène for understanding my request, my challenges and my time constraints, and for finding me quickly a consultant to carry out my search.” Sophie S.
”I am sending you a quick email to let you know that my “move” has just ended. Thank you for your help and responsiveness in the process. In these still tense moments when one has to juggle between the organization of a move and work, it is a real addition to be backed by an agency like yours. When I told Stéphane that working with you was to guarantee peace of mind, I do not think I could be so right! ” Mr C. from Chiswick Park Business Centre
” We received the confirmation of our expatriation very late; in 24 hours we had 9 appointments for house visits within our specifications. One of them caught our interest, and Sophie managed to achieve the rent deal despite a difficult context with the owner.
Bravo for your responsiveness, your sense of contact and your empathy! ” William and Ghada S.
” Dear Sophie,
We were delighted by your service! We had very little time to find accommodation in London, just a few days, and you have struggled to find an apartment that meets our diverse requirements.
Indeed, you have taken the time to study our needs and give us a tour of selected housing with care and empathy.
You also simplified our task by taking on the various administrative steps required for an installation in London.
We have regularly contacted you for lots of information, from the list of schools for our children to “job centres” in our sector, and recreation centres!
Your seriousness and responsiveness mixed with good humour were helpful and reassured us when we moved to London.
Keep helping the French to settle in London, it’s perfect! ” Laurent and Virginie C
” New job in London, I had to move quickly and find an apartment. I found via Google FTP, and I tested it. No regrets, service worth its price. The person (Greg) who supported me was great, no complaints. Some emails, a round trip in Eurostar, 7 visits in a day, I returned to Paris that same evening, with a signed lease. Efficient and simple. If you are not there to look for a property, it is, in my opinion, the ideal solution. Saves time and even money because it saves you trips. The team is very nice. I recommend this service.” JC
As part of our move to London, not being physically present, we needed a relay in London that could help us plan our search and avoid the misadventures of a British dysfunction … French Touch proved to be the ideal partner.
We focused our search on a fairly large area around our children’s school located in Kentish Town and had the pleasure of being helped by Sophie. After several telephone conversations, Sophie understood what we wanted and we were totally reassured about this important step in our London family expatriation.
We met in the morning and I must say that the day was rich! Under a leaden heat, unlikely in London, Sophie with her enthusiasm made us discover a dozen of properties on the run and in good spirits. After several unsuccessful visits we found the property that suited us and Sophie was able to reassure us in our choice.
We have now been living in London for over a month and it is clear that we like it a lot, the neighborhood is nice and Sophie was a great help.
She found the right tempo, to reassure us, support us, we comfort us and make our installation simple, with her energy, listening ability and seamless availability.
Sophie thank you! ” Noémie and Julien M
” Friendly, clever and effective, that’s the way Laurène is. Regards,” Philippe C – Credit Agricole
”Dear Helene, We have only good things to say!
The agency immediately understood what we needed and the house they found for us is splendid. We are very happy.
Of course the timing was very good, and the negotiations were successful with a positive spirit and optimism that characterizes well the agency. It’s a change from robots in UK agencies who can not listen. The human side, the empathy really mattered to us. We recommend you very happily in the future!
Thank you for the nice basket of small delicacies and your wishes. ” Eunjung
” French Touch Properties has allowed us in record time to identify a house matching our criteria. An excellent knowledge of the market, an extensive network of contacts associated with the understanding of our needs were miracles while many agencies had wasted our time. In a word, excellent service, we strongly recommend to anyone, and there are many who have difficulty to stay in London. ” De Gaudemar – CEO Credit Suisse